NEW YORK, Nov 21 (Reuters) - McDonald's Corp employees on Thursday sued the fast food giant and several of its franchisees in Chicago over a store redesign that staffers say has made it easier for angry customers to leap over the counter and attack them.
There's a reason for "Big Mack Attacks" ... it's because the "angry customers" know that the workers have no defense against gratuitous violence.
Either put a cage between the customer and the employees, or arm the employees.
Anybody here have a better solution?
Yeah ... I know. Neither is an acceptable solution.
If I was a McDonald's employee, I would rather my employer find a solution.
I'm not suggesting that teenage employees be armed, but I wouldn't want to work at a place where I was such an easy target.
NEW YORK, Nov 21 (Reuters) - McDonald's Corp employees on Thursday sued the fast food giant and several of its franchisees in Chicago over a store redesign that staffers say has made it easier for angry customers to leap over the counter and attack them.
The suit, filed in Illinois' Circuit Court of Cook County by 17 Chicago-area McDonald's workers, claims McDonald's has failed to protect them from a pattern of violence.
Employees have been threatened with guns, beaten with a wet-floor sign, had kitchen equipment thrown at them by a naked customer, been pepper-sprayed, been flashed and propositioned, and even urinated on, according to the complaint.
x
